Ecommerce operations

We provide all operational support necessary to trade on the major e-commerce platforms in China and SE Asia.

Each client has a dedicated Australian account manager. We understand and protect your brand and your values. We seek long-term success through brand building and effective pricing strategies.

  Localisation   Translating all product information to meet local standards, whilst maintaining your brand values.

Localisation

Translating all product information to meet local standards, whilst maintaining your brand values.

  Design   Regular redesign of store-front and product pages in line with your brand guidelines, maximising sales during standard trading and key events.

Design

Regular redesign of store-front and product pages in line with your brand guidelines, maximising sales during standard trading and key events.

  Technology   Real-time visibility of sales, promotions, inventory and marketing in your local language and local currency. Complete transparency.

Technology

Real-time visibility of sales, promotions, inventory and marketing in your local language and local currency. Complete transparency.

  Western account management   Dedicated account manager based in Australia provides you with a single point of contact for all your queries. We speak your language.

Western account management

Dedicated account manager based in Australia provides you with a single point of contact for all your queries. We speak your language.

  Inventory management   Supporting your logistics solution. Forecasting product sales and helping shape your replenishment plan.

Inventory management

Supporting your logistics solution. Forecasting product sales and helping shape your replenishment plan.

  Analytics   Ongoing review of competition and category performance to develop effective product selection, pricing and marketing strategies.

Analytics

Ongoing review of competition and category performance to develop effective product selection, pricing and marketing strategies.

  Customer service   Professional local customer service team educated on your products and brand values. Consistent message delivered to your customer base.

Customer service

Professional local customer service team educated on your products and brand values. Consistent message delivered to your customer base.

 

Ecommerce platforms

 
 

We Work With